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Cancellation Policies

Because we are a boutique hotel with a small number of suites, cancellations affect our hotel significantly. As a result, we have a strict cancellation policy because a last-minute cancellation gives us little time to re-book the suite.

A deposit equal to the first night of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded if a cancellation is received up to 7 days prior to your arrival date. In the event of a cancellation or modification received 6 days prior to arrival date, the deposit will be forfeited. Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Lodging cancellation policies during Ironman 70.3:  June 22-24, 2018

Two nights minimum are required for a stay during June 22-24, 2018

A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded if a cancellation is received up to 7 days prior to your arrival date. In the event of a cancellation or modification received 6 days prior to arrival date, the deposit will be forfeited. Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Lodging cancellation policies: IRONMAN:  Sunday August 19th, 2018

Four nights minimum are required for a stay during August 16-17-18-19, 2018. A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded if a cancellation is received up to 30 days prior to your arrival date. In the event of a cancellation or modification received 29 days prior to arrival date, the deposit will be forfeited. Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Holiday Season: December 24th to January 4th

A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded on a cancellation received up to 30 days prior to your arrival date. In the event of a cancellation or modification received 29 days or less before the arrival date, the entire deposit will be forfeited.

Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Stays 8 nights or more

A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded on a cancellation received up to 14 days prior to your arrival date. In the event of a cancellation or modification received 13 days or less before the arrival date, the entire deposit will be forfeited. Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Rates for additional persons:

  • 0-12 years: Upon request, a wooden baby crib, an extra twin bed can be installed. Sofa bed available in Executive, Executive Turret and Deluxe Suites, can be prepared free of charge.
  • 13 years and older: $60 + taxes per stay for an extra twin bed or for the use of the sofa bed (2 children can sleep comfortably).
  • Breakfasts;
    • 0-5 yrs: breakfasts are free of charge
    • 6-12 yrs: 50% off on breakfasts
    • 13 yrs and older: same rate as an adult

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3004, chemin de la Chapelle, Mont-Tremblant , Québec, J8E 1E1, Canada
3004, chemin de la Chapelle
Mont-Tremblant , Québec
J8E 1E1
Canada
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