X

Hotel Quintessence
Newsletter Subscription

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Please try again later.

Cancellation Policies and additional fees

Because we are a boutique hotel with a small number of suites, cancellations affect our hotel significantly. As a result, we have a strict cancellation policy because a last-minute cancellation gives us little time to re-book the suite.

A one-night deposit is required at time of booking at all times (please note that during the Ironman Events, the Holiday period and if a stay of 8 nights or more is reserved, our policy is different, please read below). The deposit, less a fee of $25 per suite reserved, will be refunded if a cancellation is received up to 7 days prior to your arrival date . In the event of a cancellation or modification received 6 days prior to the arrival date, the deposit will be forfeited (however, the NANR rate has a different policy, see below)
Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Lodging cancellation for our NANR Rate (Non-cancellable, non-refundable)
With this rate, you enjoy a 10 % rebate on the Rate of the day, however, our cancellation policy is more stringent. A deposit equivalent to the entire stay is required at time of booking. If we receive a cancellation, the deposit will be forfeited. Also, there is no possibility to transfer at an ulterior date.

Lodging cancellation policies during Ironman 70.3:  Sunday June 23, 2019 & Sunday, June 21st, 2020

A 2-night minimum stay is required between June 21-23, 2019 & from June 19-21, 2020

A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded if a cancellation is received up to 7 days prior to your arrival date. In the event of a cancellation or modification received 6 days prior to arrival date, the deposit will be forfeited. Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Lodging cancellation policies: IRONMAN:  Sunday, August 18th, 2019 & Sunday, August 23, 2020

A 4-night minimum is required between Aug. 16 to 19 2019, and between Aug. 20 to Aug. 24, 2020. A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded if a cancellation is received up to 30 days prior to your arrival date. In the event of a cancellation or modification received 29 days prior to arrival date, the deposit will be forfeited. Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Holiday Season: December 22, 2019 to January 4, 2020 & December 20, 2020 to January 3, 2021

A 4-night minimum is required between Dec. 20, 2019 and Jan. 4 2020 and between Dec. 20, 2020 to Jan. 3, 2021. A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded on a cancellation received up to 30 days prior to your arrival date. In the event of a cancellation or modification received 29 days or less before the arrival date, the entire deposit will be forfeited.

Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Stays 8 nights or more

A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded on a cancellation received up to 14 days prior to your arrival date. In the event of a cancellation or modification received 13 days or less before the arrival date, the entire deposit will be forfeited. Once you arrive at the hotel: in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Rates for additional persons, breakfasts and parking fees:

  • 0-12 years: Upon request, a wooden baby crib, an extra twin bed can be installed. Sofa bed available in Executive, Executive Turret and Deluxe Suites, can be prepared free of charge.
  • 13 years and older: $60 + taxes per stay for an extra twin bed or for the use of the sofa bed (2 children can sleep comfortably).
  • Breakfasts;
    • 0-5 yrs: breakfasts are free of charge
    • 6-12 yrs: 50% off on breakfasts
    • 13 yrs and older: same rate as an adult, $27.37 + taxes (gratuity included)

      Parking Fees: $15 + taxes daily, per car (N.B. Those fees are included in our packages)

Sign up to our newsletter and receive
exclusive news and offers

3004, chemin de la Chapelle, Mont-Tremblant , Québec, J8E 1E1, Canada
3004, chemin de la Chapelle
Mont-Tremblant , Québec
J8E 1E1
Canada
© Hôtel Quintessence • Design by LAINEY'S