We offer a variety of free board games during your stay. You can borrow a game at any time directly at the reception.

The property offers a free shuttle service to the nearest entrance to the ski slopes and chairlifts. The service is provided by valets and does not require a reservation. The request can be made at the reception by calling to go or to return from your ski activity.

For all requests concerning a wedding from 2024, please send us the desired date, the number of guests and your wishes for your big day, by email.

Please note that the capacity is 100 people (ceremony and reception-dinner) and that the hotel must be reserved exclusively for two nights, i.e. the 31 units (Friday and Saturday). Please allow 10 business days to receive a response from our team.

For more information, please contact our marketing department at the following address:

marketing@hotelquintessence.com

For unforgettable business events, Hotel Quintessence offers an exceptional location, unparalleled service, first-class facilities and a wide range of services and programs (including the spouse program) provided by a dedicated staff. The Hôtel Quintessence sales team will be happy to help you plan a memorable event.

Management meetings as well as incentive and reward programs will be successful without you having to worry about it - case closed! The hotel also offers a range of corporate gifts (gift certificates) intended to give your employees the unique quintessential experience!

For more information, please contact Félix Pilon, Corporate, Leisure, and Wedding Group Sales Manager at the following address:

ventes@hotelquintessence.com

The hotel accepts emotional support dogs. Please note that we will ask you for the appropriate documentation (official card from a recognized agency) at check-in. No fees apply upon presentation of proper paperwork.

We invite you to read the form before your arrival here (put the link).

We accept, under all reservations, dogs under 20 pounds in certain suites depending on availability. For the dog you would like to accompany you, a fee of $150 for one (1) dog for the entire stay will be applied directly to your suite.

We invite you to read the form before your arrival here (put the link).

Please note that the hotel reserves the right to refuse access depending on the availability of our pet-friendly rooms. Dogs are not permitted at the Spa Sans Sabots or the Restaurant La Quintessence as per hotel policy. A cleaning fee may be applied at the discretion of the hotel directly to your suite after inspection should it ever become necessary.

We have at your disposal a Tesla terminal, a universal terminal, as well as two Porsche terminals. The valet service takes care of charging your vehicle during your stay.

We offer secure outdoor parking at the hotel with valet service. Pricing is $18 per day, per car (Note, this fee is included in our packages)

It is possible to pay the balance of your stay in cash or by debit card upon presentation of a photo ID when checking in at the hotel. A security deposit will be requested upon arrival only by credit card. It will be refunded upon departure after inspection of the room. All costs incurred at the Restaurant La Quintessence or at the Spa Sans Sabots must be paid for on site.

We confirm the room category reserved and take note of your special requests. However, we would like to inform you that it is not possible for us to assign a specific room number or floor.

If you arrive before 4 p.m. and your suite is not ready, you are invited to leave your luggage in storage and your car with our valet team. You could enjoy either our restaurant, our spa, or an activity organized in advance with our concierge.

We do not guarantee late departures, but if you want to enjoy our facilities or Tremblant a little after noon, you can leave your car in our parking lot and your luggage in storage. The use of our Spa or our swimming pool depends on the occupancy at the hotel. We invite you to inquire beforehand.

We guarantee suites ready by 4 p.m. Departures are at noon.

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Lodging cancellation for our Regular Rate (flexible) and our packages:

‍A one-night deposit, plus taxes, is required at time of booking.

*WITH THE FOLLOWING EXCEPTIONS:

Holiday Season: December 21^st, 2024 to January 3^rd, 2025

A 4-night minimum is required between Dec. 21, 2024, to Jan. 3, 2025. A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. 

Stays 8 nights or more

A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. 

Best available Rate (Non-cancellable, non-refundable)

A deposit equivalent to the entire stay is required at time of booking. If we receive a cancellation, the deposit will be forfeited. Also, there is no possibility to transfer at an ulterior date.

*Once you arrive at the hotel, in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

Sometimes our emails are not recognized and become spam. Check your junk mail. If the confirmation is not there, we will be happy to send you the confirmation again.

Because we are a boutique hotel with a small number of suites, cancellations affect our hotel significantly. As a result, we have a strict cancellation policy because a last-minute cancellation gives us little time to re-book the suite. Once you arrive at the hotel, in the event of a cancellation or an early departure, no refund will be made, and the balance of your reservation will be required upon your departure. 

Your deposit will be refunded if a cancellation is received 3 days prior to your arrival date. In the event of a cancellation or modification received within 2 days prior to the arrival date, the deposit will be forfeited.

*WITH THE FOLLOWING EXCEPTIONS :

Holiday Season: December 21^st, 2024 to January 3^rd, 2025

In the event of a cancellation or modification received 29 days or less before the arrival date, the entire deposit will be forfeited.

Stays 8 nights or more

(With the exception of the holiday season, see holiday season policy)

In the event of a cancellation or modification received 13 days or less before the arrival date, the entire deposit will be forfeited.

Best available Rate (Non-cancellable, non-refundable)

With this rate, you enjoy a 10 % rebate on the Rate of the day, however, our cancellation policy is more stringent. If we receive a cancellation, the deposit will be forfeited. Also, there is no possibility to transfer at an ulterior date.

*Once the cancellation period has begun, in the event of a cancellation or an early departure, no refund will be made. The balance of your charges will be required when you leave.

We have 10 connecting suites and 4 others that communicate through a closed corridor door. We cannot guarantee this type of room. However, our team will do their best to try to accommodate your request. 

All our suites have a small fridge for the minibar. These are designed to store cold drinks. They should not be used for dairy products, meat or egg products, as they do not reach the temperature required to preserve these foods. A refrigerator can be added, subject to availability, for a fee of CAD $50 plus tax for the entire stay.

Each of our spacious bathrooms is equipped with heated marble floors, a deep sunken therapeutic spa bathtub, a separate rain shower and a private water closet.

Our Clagett hideaway has a clawfoot tub in the bedroom and a separate powder room. Please note that there is no shower (but, if desired, you can use the one in our Spa Sans Sabots directly located inside the hotel).

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Each room is equipped with glasses for all types of beverages. Cutlery is available on request.

0-12 years: Upon request, a wooden baby crib or an extra twin bed can be installed free of charge in your suite. Sofa bed (Available in Executive, Executive Turret and Deluxe Suites) can be prepared.

13 years and older: Additional charges of $35 + taxes per day, per person for an extra twin bed or for the sofa bed.

The room rate is based on double adult occupancy.

All our suites offer a private balcony or large terrace with screened French patio doors to enjoy the mountain air of Lake Tremblant.

The Restaurant la Quintessence offers à la carte breakfast service from 7:00 a.m. to 11:30 a.m. It is not necessary to make a reservation, however we strongly recommend that you reserve in advance when you are 6 people or more.

Room service is available for our clientele during the restaurant’s opening hours. The Breakfast Menu is served between 7 a.m. and 11:30 a.m., the Bistro - Lunch Menu between 12 p.m. and 5:30 p.m. and the Evening Menu between 6 p.m. and 9 p.m. from Sunday to Wednesday, and until 10 p.m. from Thursday to Saturday. Simply press the '0' key on your phone to place your order.

*Please note that this service remains unavailable at the Clagett’s Cabin. A 5$ delivery charge is applied, as well as taxes and service.

The Restaurant La Quintessence team remains available to respond your requests. The menus offered can be adapted for the majority of allergies, intolerances, preferences and dietary restrictions.

Particular attention is paid in the kitchen to all our customers with allergies or intolerances. However, we kindly ask you to bring your EPIPEN with you during your meals as a precaution. We don't anticipate having to administer it to you, but it's always wise to have it on hand in the event that it is needed.

We kindly ask you to provide us with this information at the time of booking, so that we can take the necessary precautions.

If you are staying at the hotel, a special note is added to your member file for all future reservations.

Please note that a reservation at the hotel does not guarantee a table reservation at the restaurant in the evening.

AT THE RESTAURANT : We encourage you to reserve in advance, through our concierge or by telephone at 819-425-3400.

The restaurant La Quintessence, rated Four Diamonds CAA/AAA, is a must in Tremblant. Open year round every day.

If the dining room has to close, you can order your meal to your room.

The opening hours of the Restaurant La Quintessence are Sunday to Wednesday from 7 a.m. to 9 p.m., as well as Thursday to Saturday from 7 a.m. to 10 p.m.

Please note that there is a 24 H cancellation policy prior to your visit. If there is a no show or you would like to cancel your appointment less than 24h in advance, we will have to charge you the full amount of your treatment.

Please note that a reservation at the hotel does not guarantee a reservation for a spa treatment.

SPA SANS SABOTS : We invite you to contact our spa team in advance for availability by telephone at 819-425-8551 (5050).

The spa offers classic manicures or pedicures including nail preparation, massage and polish. Our technicians can remove the previous color from natural nails but cannot remove nail coverings.

It is possible to book a variety of treatments and massages in one of our two treatment rooms at Spa Sans Sabots. For hotel guests, it is possible to enjoy a massage in the comfort of your suite with an additional $10 p.p.

We invite you to consult the complete list of treatments here. (put the link)

Reservations are not required to access the outdoor pool, outdoor whirlpool, sauna and steam bath when staying at the hotel.

Are you an outside customer?

- You are invited to book treatments or massages, and it will be possible to take advantage of our facilities, depending on availability. The price to access our installations is $45 for 60-minute treatments and access is included for 90-minute treatments.

- The use of our facilities is permitted, without reserving treatments, only according to availability, with a fee of $60 per adult and $35 per child (5-12 years old) (taxes not included)

To make a reservation for spa treatments, we invite you to contact the spa team in advance to check availability by calling 819-425-8551, extension 5050.

Children are welcome in the spa facilities when accompanied by a parent at all times. It is important to note that access to the sauna, as well as the steam bath, remains not recommended for people under the age of 16. The Spa Sans Sabots cannot be held responsible for any non-compliance with safety instructions or negligence.

Preceding or following the benefits of massages and our treatments, succumb to the temptation of the steam bath, the sauna, the infinity pool (open in summer only) or the whirlpool bath at the time of a spectacular sunset. For the more athletic, you will also find your exercise room here. A paradise on earth... the Spa Sans Sabots!

*Please note that our outdoor pool is not heated, but used has a Nordic experience and maintained at 60 F or 16 C. During the summer season, the temperature is maintained between 73 and 75 C.