Reservation - Policies - Hotel Quintessence

Because we are a boutique hotel with a small number of suites, cancellations affect our hotel significantly. As a result, we have a strict cancellations policy because a last-minute cancellation gives us little time to re-book the suite.

A deposit equal to the first night plus taxes is required at all times upon reservation (except during the Holiday Season – see paragraph below). Your deposit, less a $25 fee, will be reimbursed if the cancellation is received 7 days before your arrival date. A cancellation received 6 days or less before your arrival date will result in the loss of your deposit.


Holiday Season: December 21st , 2013, to January 4th, 2014

A deposit equal to 50% of the entire cost of your stay is required at the time of reservation. The deposit, less a fee of $25 per suite reserved, will be refunded on a cancellation received up to 30 days prior to your arrival date. In the event of a cancellation or modification received 29 days or less before the arrival date, the entire deposit will be forfeited.


Once you arrive at the hotel:

In the event of a cancellation or an early departure, once you have arrived at the hotel no refund will be made. The balance of your charges will be required when you leave.


Rates for additional persons:

  • 0-5 years: No additional fees. Breakfasts are free of charge. Upon request, a wooden baby crib or a twin bed can be installed free of charge in your suite.
  • 6 years and older: $50 + taxes per day. Add $ 25 per day for breakfast to be included.